Scattered data
Customer files move between teams, are difficult to track, and create duplicate assignment risks.
Collection operations, made effortless
One connected workflow for a collection team that stays fully in control.
From customer data to payment outcomes, CollectFlow brings every process together so Team Leaders can make faster decisions and agents can stay focused on their targets.
✓No credit card✓Easy setup✓Structured data
Collection rate
84.6% ↗ 12%
Team status today
Target on track
Built for collection operations across industries
Desk CollectionLeasingMultifinanceInsurance
Problems we understand
Your team’s hard work should not be held back by manual processes.
When data and communication operate in silos, control becomes difficult and payment opportunities are easily missed.
Inconsistent procedures
Manual messages lead to inconsistent communication quality across agents and make audits difficult.
Delayed performance visibility
Team Leaders only discover operational issues after targets have already fallen behind.
Everything in one system
Less guesswork.
More control.
CollectFlow gives the entire team one reliable source of information—clear, measurable, and ready for action every day.
Organized data imports
Upload Excel files, validate phone numbers, review previews, and import customers with confidence.
Balanced agent distribution
Assign customers manually or automatically distribute them across active agents based on team needs.
Procedure-compliant communication
Use approved templates, managed blast queues, and a centralized inbox to keep communication consistent.
Complete monitoring
Track blasts, replies, promises to pay, payments, no responses, and wrong numbers from one screen.
How it works
From spreadsheet to actionable insight in four steps.
A straightforward workflow that keeps your team consistent from data intake through recorded results.
Upload data
Import customer files and let the system validate the data before processing.
Set assignments
Distribute customers manually or automatically to active agents.
Start follow-ups
Agents send reminders and respond to conversations using approved templates.
Monitor results
Team Leaders track progress and make decisions using continuously updated data.
Transparent pricing
Choose the right capacity for your team.
Start with what you need today and scale without changing how your team works.
Starter
Rp 499.000/month
Up to 10 Agent · 5,000 customers
- ✓ Template collection
- ✓ Monitoring Team Leader
Growth
Rp 999.000/month
Up to 30 Agent · 25,000 customers
- ✓ Blast monitoring
- ✓ Agent leaderboard
- ✓ Export report
Enterprise
Rp 1.999.000/month
Up to 100 Agent · 100,000 customers
- ✓ Advanced monitoring
- ✓ Priority support
- ✓ Multi-team operation
Managed WhatsApp Setup is available for a one-time fee of IDR 750,000. Provider and Meta conversation fees are not included.
FAQ
Frequently asked questions.
Understand the foundations of CollectFlow before transforming your collection operations.
Does CollectFlow use WhatsApp Web?
No. Your company’s WhatsApp numbers are managed through an official integration and are ready for agents in the assigned team.
Is each company’s data separated?
Yes. CollectFlow uses workspace isolation to keep each company’s operations and data securely separated.
Is CollectFlow suitable for growing teams?
Yes. The workflow is easy for small teams to adopt and remains structured as the number of agents and customers grows.
Move faster today
Make every follow-up more meaningful.
Bring your team together, simplify operations, and gain a clearer view of collection progress with CollectFlow.
Try CollectFlow free